- Report: #1299707
Complaint Review: DutyfreeCubancigars.com - Internet
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Author Not Confirmed
Why?
DutyfreeCubancigars.com
Internet, USA
Phone:
345 322 0208
Web:
www.dutyfreecubancigars.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
DutyfreeCubancigars.com Poor customer service, no order confirmation after several emails and a credit card payment Cayman Island Internet
My friend Andrew Friedman and I ordered on his credit card to buy a box of 25 Ramon Allones Specially Selected cigars and we never got a confirmation order after payment was done on the credit card. We wrote several emails and no reply. The email we used was [email protected] as the correct email. I also made a phone call and got an answering machine which I left a message with my email address for him to write back. To date, no reply has been made. We feel this is poor quality service provider of premium cigars. I always get a confirmation order from a cigar merchnt online and will tell the approxmiate date of delivery. This is a shoddy outfit where there is no one you can talk to on the phone. the credit card belongs to my friend and I am making sure he is not being charged.
