- Report: #312741
Complaint Review: DVD Donkey - Internet
-
Author Confirmed
Why?
DVD Donkey
www.dvddonkey.com Internet, U.S.A.
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
DVD Donkey Failure to honor their return policy.. Defective disc. Internet
After purchasing the complete In Living Color dvd set, (I did receive) I noticed the episode guide was missing. I spoke with someone on the live help link and they advised me that it would be sent out. Well, I waited for two weeks and nothing. During this time I noticed some of the disc were defective. I sent four emails and was requesting information for a return and credit. They did respond about the episode guide, but no mention of a return for credit.
I still have the defective disc, no episode guide and they no longer return my emails or phone calls! This has been going on for over two months now. I guess I give up, but wanted to warn everybody else just how lousy this company is. Don't buy anything! They have cheap prices but I think from the quality, that this is some person working in their basement. Pay more money and purchase authentic disc from a reputable company, not this knock off junk!
Alexandria, Virginia
Alexandria, Virginia
U.S.A.
I still have the defective disc, no episode guide and they no longer return my emails or phone calls! This has been going on for over two months now. I guess I give up, but wanted to warn everybody else just how lousy this company is. Don't buy anything! They have cheap prices but I think from the quality, that this is some person working in their basement. Pay more money and purchase authentic disc from a reputable company, not this knock off junk!
Alexandria, Virginia
Alexandria, Virginia
U.S.A.
