Complaint Review: DZAG Carol Amash Alexey Milov - Nationwide

I'm a teacher by trade and I was looking for a Tablet PC for use in my employment when I came across a website entitled DZAG Corp. at http://www.dzag.com. This website has since then suspended by Web.com due to the allegations that I'm making. I have a copy of the web site as it looked on the day that I made my order. If there is a need to see this please contact me and I will forward you the PDF file. The web sites advertised itself as a charity organization that accepted hardware from major manufacturers, distributed them to consumers and donated the proceeds to charities worldwide.

The website had various contacts and address consumer feedback and connections to the WWF organization (Worldwide Wildlife Fund).

The website advertised and an Acer Tablet PC for $899.00. It contained a page that outlined all of the specifications of the computer as well as a picture. After I researched this website on July 11th I made contact the e-mail to sales department which claimed to be headed by Carol Amash at [email protected].

On July 12th I went to my personal banking service and withdrew $900.00 for the purposes of doing a wire transfer at my local grocery store Econofoods #326. this transfer was made at 2:49 PM and if you wish to see the receipt from this transaction I can also e-mail this to you in a PDF file.

I immediately sent an e-mail to sales department at DZAG Corp asking to have this transaction confirmed. I did not receive a reply. I continue to send emails to this address [email protected] for the remainder of the week and received no reply. On Saturday, July 16th my family went on a planned vacation in which I was unable to access the Internet and pursue this matter further.

It was my hope that this organization would have shown this transaction and it would have been at my house when I arrived home on Saturday July 23rd. It was not. I began to pursue this matter and believe over the phone by contacting Moneygram directly. I receive limited information And was given little direction as to how to pursue this matter. I contacted them again on Sunday, July 24th and requested information as to what happened with the transaction I made on the 12th.

The representative that I spoke to with that they shared with me that my transaction was indeed picked up on the 13th, but not in Sweden where my original instructions indicated. The represented shared with me that the transaction was picked up in Russia. They would give me no further information as to where in Russia this was picked up and I want means they could trace the person who picked this transaction up. At this point in time the only information I have is the name Alexey Milov given to me from the initial instructions from Carol Amash at DZAG Corp.

After my conversation with Moneygram I contacted the IFCC via their complaint department on the Internet I placed a complaint number I0507202026115 that outlined the events that occurred up to date.

I also issued a complaint to Econsumer.com. I then began researching the registration and hosting of the DZAG website which led me into two companies based in Connecticut, Perfect Privacy and Web.com. In conjunction these two companies are responsible for registering the domain name and providing the space on the Internet for this company to reside. I first spoke with Web.com and a representative named Alexis. She took down my information and wrote a complaint ticket. She could provide no information on entities behind the registration. I then contacted Silas Moeckel whose name appears on documents posted by Web.com in conjunction with the registration. He spoke with me about the registration process and that his name appears on all websites in this manner. On Tuesday July 25th I contacted Web.com once again as I could see the DZAG Corp website was still active. I spoke with another representative who shared me that this matter would be taken up with a manager. Later that day the same web site was posted as suspended, and it remains so today.

I have several concerns and I wish to voice to anyone that may feel the need for responsibility to help me in my situation. First of all this website was advertised as a charity organization and provides very believable and trustworthy information on a web site. The action was taken such that I was not contacted and from a website myself, which would not indicate the normal fraudulent activity that takes place on the web. The contact information and background information on this web site links itself to a major charity organization in Sweden making their story even more concrete. It is my understanding that in all transactions that take place on the Internet at some point in time there needs to be a margin of trust. In my situation I realize that trust is further stretch when dealing with accounts and activities in a different country and I'm fully aware of the consequences. My first concern is that the company Moneygram has the service to make a transaction such that I did not allow the receiver to take this money out wherever they deem necessary although my receipt clearly states that the transaction was to take place in Sweden.

Additionally, I'm concerned that this company has specific information as to the time and place this transaction occurred in Russia and seemingly does not have an interest in pursuing it. It is very likely that the institution and where this money was picked up had cameras were record in which this could be picked up and investigated. Secondly, the companies of Perfect Privacy and Web.com have information as to the person or persons who register this web site originally, the date it was constructed, an activity on it since then.

Although they have taken the step of suspending this website from viewing on the web, there seems to be and other steps to take in order to resolve the situation.

In my experience that people live operated this fraud show experience and understanding in executing it and have very likely done this before and will do it again.

It would be my opinion that matters such as a as this has worthwhile pursuit, and deserves the interest of all parties involved.

Jeremy

Farmington, Minnesota
U.S.A.