- Report: #570349
Complaint Review: E-Cost - Internet
Reported By:
ArmyGuy -
new york, New York, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
E-Cost
500 n central parkway Internet, United States of America
Phone:
877-888-2678
Web:
www.ecost.com
Categories:
Business Rating:
(0)
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E-Cost ecost PLATINUM PREMIUM SCAM Internet
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you would think that this company is legitimate because they've been around for a while but today i saw how much of a scam e-cost's platinum premium membership really is.
first off, all the details of the membership will first claim that you get FREE ground shipping and discounted express shipping - such a lie from the start. they will only allow you upto 5 items to be shipped and must all be under 10lbs each. if you go above 5 items, that's the end of your free shipping.
even with discounted 'express shipping', you will not get it in the time frame given to you. if you go with 2 day shipping, you'll get it in about a week.
next - the platinum deals, huge scams. i caught them in it 6 times just TODAY on my DAY OFF. the proof, i was refreshing every 30 seconds from start to end.
first up, i was a jvc dvd player for $5, it never showed up, went straight to the 'previous outrageous offers' - i called and complained, they claim i was probably too slow - according to my global military time, i was about 6 seconds late.
second, logitech wireless mouse for $2, same story, 5 seconds late.
third, sandisk 16gb flash drive for $15, same story, 2 seconds late. i called and stated that there's no way someone beat me from the time it went up to being 2 seconds. the sales person claimed that in order for it to not be available, it must be purchased. i complained that there's now way for it to show up and be purchased within 2 seconds. we got into an argument and was told that there are 2 ways to get the deal, follow it in the platinum discount section or go to the items page. so i went to the individual items page and i continued for more proof.
fourth, i went after an ipod for $9, same story, 1 second late. i called up complaining theres no way someone added it, filled out all the info, and purchased it within 1 second. i asked if there way any way to get around it such as having the item in your cart at normal price then purchase it at regular price but i was told that was not possible.
i then noticed that they had a pcusa usb adapter which was posted EARLIER than they claimed it would be announced. so i called up to harass them about it. it was supposed to be posted between 3-6PM PST but appeared 9:19:56AM PST. a few minutes later, it pops up automatically in the past deals. thats FIVE.
sixth, i went after hp netbook for $79 timing was perfect! and i got a screenshot. this time when i called, i got hung up on...
i called back again with my list of complaints and of course - no refunds on my platinum premium membership and they refuse to offer 'partial' refunds
first off, all the details of the membership will first claim that you get FREE ground shipping and discounted express shipping - such a lie from the start. they will only allow you upto 5 items to be shipped and must all be under 10lbs each. if you go above 5 items, that's the end of your free shipping.
even with discounted 'express shipping', you will not get it in the time frame given to you. if you go with 2 day shipping, you'll get it in about a week.
next - the platinum deals, huge scams. i caught them in it 6 times just TODAY on my DAY OFF. the proof, i was refreshing every 30 seconds from start to end.
first up, i was a jvc dvd player for $5, it never showed up, went straight to the 'previous outrageous offers' - i called and complained, they claim i was probably too slow - according to my global military time, i was about 6 seconds late.
second, logitech wireless mouse for $2, same story, 5 seconds late.
third, sandisk 16gb flash drive for $15, same story, 2 seconds late. i called and stated that there's no way someone beat me from the time it went up to being 2 seconds. the sales person claimed that in order for it to not be available, it must be purchased. i complained that there's now way for it to show up and be purchased within 2 seconds. we got into an argument and was told that there are 2 ways to get the deal, follow it in the platinum discount section or go to the items page. so i went to the individual items page and i continued for more proof.
fourth, i went after an ipod for $9, same story, 1 second late. i called up complaining theres no way someone added it, filled out all the info, and purchased it within 1 second. i asked if there way any way to get around it such as having the item in your cart at normal price then purchase it at regular price but i was told that was not possible.
i then noticed that they had a pcusa usb adapter which was posted EARLIER than they claimed it would be announced. so i called up to harass them about it. it was supposed to be posted between 3-6PM PST but appeared 9:19:56AM PST. a few minutes later, it pops up automatically in the past deals. thats FIVE.
sixth, i went after hp netbook for $79 timing was perfect! and i got a screenshot. this time when i called, i got hung up on...
i called back again with my list of complaints and of course - no refunds on my platinum premium membership and they refuse to offer 'partial' refunds
