Complaint Review: Earnhardt Ford - Chandler Arizona

Having read your concern I have to question where your anger is aimed at. I understand that you felt pressured into buying the truck and I am not going to get into that. I do however feel that according to your written concern, your main concern was with the truck itself. I feel your pain when it comes to suffering a breakdown when traveling out of state. I have had that happen to me and I completely understand how helpless that can make you feel. I am assuming from what you wrote that you bought a 6.0l diesel. I get that from what you said, about having concerns with the mil turning on, the engine running poorly, and the dealership that you took it to telling you that the egr valve was stuck. You never stated in your complaint if the problems with the truck were fixed by the dealership in Holbrook, so my questions to you are, 1, do you still own the truck, 2, is the truck fixed yet, and 3, are you willing to bring it back to Earnhardt service to get the truck fixed. I personally spend 100 percent of my time at work at Earnhardt fixing diesel engines, and if you still are having problems with your diesel I invite you to come to the truck center and talk to one of us about resolving your concerns. We will do our best to make your diesel ownership experence the best. Best wishes and Happy Hollidays.

Consumers must do their homework before they go around and drop 40K on anything. Don't buy a car that is not up to your standards, there is no law that says you have to buy that car. You are in charged of your own actions, no one forced you to make that purchase. As for the prediction, that will never happen. Ford has more money than GM, their stock is down because of the economy and the lack of fuel efficient vehicles. GM has a more likely chance to go into bankruptcy before Ford will. Ford is 40% owned by the family, they will do anything in their power to keep the company, there is too much at stake to lose. Ford F Series trucks has been number one in the world for over 25 years. When you sell over 1 million trucks a year you are bound to see some problems. Toyota confronted this problem with their new Tundra's and with the new 5.7L engines.

FORD builds a terrible product, and has terrible representation of their TERRIBLE product!! PREDICTION: Ford goes BANKRUPT within two years from now, June 28th, 2008!

the shotgun pointed at your face or the spring bear trap that was attached to your leg that prevented you from simply walking away without purchasing anything? ""they wouldnt let me leave till i bought their truck""

Just how big was the gun they were holding to your head that kept you from leaving until you purchased the truck?

Just how big was the gun they were holding to your head that kept you from leaving until you purchased the truck?

WHAT kind of 2007 ford truck did you pay $40,000 for? I mean they can't GIVE the 2008's away. They're "giving" $10 to $15,000 OFF of the 2008's. It's a hell of a lot cheaper to buy a NEW 2008 then it is to buy a used 2007. Those 2008 XLT expeditions, they're selling for $24-$25,000 with incentives and rebates. A used 2007 they're trying to sell for $26 to $28,000. The dealer gets paid by ford to fill the tank of a new vehicle. You get a full warranty. WHY would you pay full retail for a used vehicle that the dealer probably snatched up for around $20,000 if that?