- Report: #40035
Complaint Review: eBay - Internet
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eBay
www.ebay.com Internet, U.S.A.
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eBay ripoff deceptive company Internet
*Consumer Suggestion: Ebay charges, how to cancel.
*Consumer Suggestion: Ebay charges, how to cancel.
*Consumer Suggestion: Ebay charges, how to cancel.
*Consumer Suggestion: Ebay charges, how to cancel.
*Consumer Suggestion: thanks, ..I have done exactly as you said
*UPDATE Employee: User Error - check keyboard to chair connection
I opened an eBay sellers account and wished to cancel my account. The site says you must do this through a webform that is not on the site. I inquired and said I wanted to cancel my account. I wrote them and got a generic reply putting me back into the same loop I had been through. I cannot get a confirmation from a human being. There is not a phone directory listing for them. I continue to get billed. They are making it impossible for me to cancel my account.
Any email addresses or phone numbers to get through to them would be appreciated.
Cameron's Mother
Kansas City, Kansas
U.S.A.
Any email addresses or phone numbers to get through to them would be appreciated.
Cameron's Mother
Kansas City, Kansas
U.S.A.
6 Updates & Rebuttals
eBay-Insider
sacramento,California,
U.S.A.
User Error - check keyboard to chair connection
#2UPDATE Employee
Sun, January 19, 2003
You didn't quite answer Scott's question about what you did use on eBay in order to incur the charge in the first place... The ONLY way to incur a charge on eBay is to have listed an item for sale, registered for ID Verify, or opened an eBay store. If you've done either of these, the charge will be valid. eBay's phone support will not be able to help you on this. You can only close your account via your registered email account request. Your account can't and won't be closed until you balance is $0.00
Valerie
Merriam,Kansas,
U.S.A.
thanks, ..I have done exactly as you said
#3Consumer Suggestion
Sun, January 12, 2003
Hi Scott: I had a seller's account, not an auction item. I have done exactly as you said and was sent one email saying a representative would get back to me in 24 hours. That was a month ago. I cannot locate a number. I have retried the cancel account about 5 more times. Still no human contact and I continue to get billed. Thanks for the input.
Scott
Hammond,Louisiana,
U.S.A.
Ebay charges, how to cancel.
#4Consumer Suggestion
Sun, January 12, 2003
Ebay will only charge you any amount of money if you sell and complete the sale of an item. There is no monthly membership fee and the only way to incur charges is to sell and item through their services. so by saying that they continue to bill you.. what are they billing you for? Nothing... unless you have used their service to sell an item. However, If you would like to cancel your membership with ebay and incur no future charges log in to "myebay account" from www.ebay.com /My ebay /accounts/cancel membership . . . This is all that has to be done.
Scott
Hammond,Louisiana,
U.S.A.
Ebay charges, how to cancel.
#5Consumer Suggestion
Sun, January 12, 2003
Ebay will only charge you any amount of money if you sell and complete the sale of an item. There is no monthly membership fee and the only way to incur charges is to sell and item through their services. so by saying that they continue to bill you.. what are they billing you for? Nothing... unless you have used their service to sell an item. However, If you would like to cancel your membership with ebay and incur no future charges log in to "myebay account" from www.ebay.com /My ebay /accounts/cancel membership . . . This is all that has to be done.
Scott
Hammond,Louisiana,
U.S.A.
Ebay charges, how to cancel.
#6Consumer Suggestion
Sun, January 12, 2003
Ebay will only charge you any amount of money if you sell and complete the sale of an item. There is no monthly membership fee and the only way to incur charges is to sell and item through their services. so by saying that they continue to bill you.. what are they billing you for? Nothing... unless you have used their service to sell an item. However, If you would like to cancel your membership with ebay and incur no future charges log in to "myebay account" from www.ebay.com /My ebay /accounts/cancel membership . . . This is all that has to be done.
Scott
Hammond,Louisiana,
U.S.A.
Ebay charges, how to cancel.
#7Consumer Suggestion
Sun, January 12, 2003
Ebay will only charge you any amount of money if you sell and complete the sale of an item. There is no monthly membership fee and the only way to incur charges is to sell and item through their services. so by saying that they continue to bill you.. what are they billing you for? Nothing... unless you have used their service to sell an item. However, If you would like to cancel your membership with ebay and incur no future charges log in to "myebay account" from www.ebay.com /My ebay /accounts/cancel membership . . . This is all that has to be done.
