- Report: #160060
Complaint Review: Ebillit- Aol - Nationwide
-
Author Confirmed
Why?
Ebillit- Aol
Ebillit.com Nationwide, U.S.A.
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Ebillit- Aol ebillit billing service for aol who billed me $160 in three months. Could it be: ILD Teleservices & AOL are PARTNERS IN CRIME! Exact same billing months. Ebillit Internet
Three months ago, I started to get charges for aol services thru ebillit ($160 total), by my phone carrier SBC (with phony ILD telecommunications bill too- read report on ILD.) WHen I called 3 mos ago, they said I never cancelled my aol services after my free 90 day trial period. So,needless to say,I cancelled cuz my computer is completely broken and nothookedup!
Next month I received another bill. Called, complained and cancelled again. This month, another bill. I was outraged. Called ebillit and demanded to speak to a supervisor. THey had to "pull my file" and put me thru the ringer with varifying address, passwords,etc. Hung up. This time, operator b!@#$ said my (real) account had been cancelled but I had a second account (invented by ebillit/aol, of course) which had not been cancelled. That's what my bill was for. I demanded a refund & that account closed. She told me a "sufficient amount" will be refunded to my phone company, SBC. I asked her the amount, she said, it's confidential cuz that was not my aol account.(But she's giving me the refund in my account???) Hung up. Round 3:operator guy told me i had THREE accounts closed. Spoke to supervisor, finally. Very helpful. Refund should be confirmed by sbc in 7-10 days. P.S. Could it be: ILD & AOL are PARTNERS IN CRIME??? Exact same billing months.
Trin
san diego, California
U.S.A.
Next month I received another bill. Called, complained and cancelled again. This month, another bill. I was outraged. Called ebillit and demanded to speak to a supervisor. THey had to "pull my file" and put me thru the ringer with varifying address, passwords,etc. Hung up. This time, operator b!@#$ said my (real) account had been cancelled but I had a second account (invented by ebillit/aol, of course) which had not been cancelled. That's what my bill was for. I demanded a refund & that account closed. She told me a "sufficient amount" will be refunded to my phone company, SBC. I asked her the amount, she said, it's confidential cuz that was not my aol account.(But she's giving me the refund in my account???) Hung up. Round 3:operator guy told me i had THREE accounts closed. Spoke to supervisor, finally. Very helpful. Refund should be confirmed by sbc in 7-10 days. P.S. Could it be: ILD & AOL are PARTNERS IN CRIME??? Exact same billing months.
Trin
san diego, California
U.S.A.
