#20
Fri, December 20, 2002
Bryce, There is no reason to denigrate the victim's claim of a loss or the amount. Electrolux should have responded more quickly also, which takes priority over the victim's requirement to do anything. EDitor
Bryce
Dallas,#3Consumer Comment
Thu, December 19, 2002
Oh my heavens how ridiculously childish can you act? You lost 461 dollars of food? HOw did you come to that conclusion? I can understand some food loss, but think about it here: you're buying a cheap off brand fridge, and then when things go wrong you expect A-1 service.
IF you buy cheap, expect cheap service in return. I guarantee if you had bought a GE or Kenmore or a five star brand, you would been reimbursed for the cost of food and they would replace the freezer a lot faster.
I am sorry that lost you lost all that food, I really am, but you pay for what you get. You should have invested in a few styrofoam coolers. They're about 5 bucks a piece, and you can buy bags of ice for a buck. I think they would have been more willing to reimburse you for that than they would 400 dollars of spoiled food. Now, let this be a lesson to everyone: BUY BRAND-NAME APPLIANCES!!!