- Report: #144886
Complaint Review: Elisa Ilana Designs - Omaha Nebraska
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Elisa Ilana Designs
2221 N. 90th Street Omaha, 68134 Nebraska, U.S.A.
Phone:
402-9263479
Web:
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Elisa Ilana ripoff Elisa Ilana Designs a good cause from a bad company of crooks Omaha Nebraska
Elisa Ilana Designs is a jewelry company that has a 3-day return policy not marked on their website during any part of the buying or checkout processes. I didn't even find out about it until I called and was told by someone, and when I went to look for it on their website, it took me a while to finally locate where they hid it.
When the 3-days are up, you are stuck with a store credit for a refund, whether you want to buy anything else they sell or not. They have received 2 letters from me stating my dissatisfaction and the action I would like them to take, and the 3rd letter is on its way.
I have received NO response from them whatsoever. I think this policy is purposely made hard to find on the website and is a bogus amount of time for a return in the first place. Shipping isn't even included in the refund if you make it within the 3-day limit. No other companies I have shopped with on-line (or off) have had any kind of policy remotely resembling this.
They are preying on people to easily rip them off. And they are a high profile company featured in magazine page ads mainly because a small portion of the price you pay for their jewelry goes to Cancer Research. Don't be fooled by this good cause from this bad company!
Gloria
Snellville, Georgia
U.S.A.
When the 3-days are up, you are stuck with a store credit for a refund, whether you want to buy anything else they sell or not. They have received 2 letters from me stating my dissatisfaction and the action I would like them to take, and the 3rd letter is on its way.
I have received NO response from them whatsoever. I think this policy is purposely made hard to find on the website and is a bogus amount of time for a return in the first place. Shipping isn't even included in the refund if you make it within the 3-day limit. No other companies I have shopped with on-line (or off) have had any kind of policy remotely resembling this.
They are preying on people to easily rip them off. And they are a high profile company featured in magazine page ads mainly because a small portion of the price you pay for their jewelry goes to Cancer Research. Don't be fooled by this good cause from this bad company!
Gloria
Snellville, Georgia
U.S.A.
