- Report: #1439526
Complaint Review: Elite Singles owned by EliteSingles Owner Affinitas Hits 40m User Milestone - Berlin Headquarters
Reported By:
MLB -
Los Angels, Callifornia, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Elite Singles owned by EliteSingles Owner Affinitas Hits 40m User Milestone
Kohlfurter Str. 41/43 Berlin, 10999 Headquarters, Germany
Web:
https://www.spark.net/our-portfolio/
Categories:
Business Rating:
(0)
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Elite Singles owned by EliteSingles Owner Affinitas Hits 40m User Milestone JDate, Christian Mingle, Attractive World, EDarling, JSwipe, LDS Singles, Silver Singles, Adventist Singles Have hidden automatic payment in agreement Berlin Headquarters
Elite Singles suggest they are a reputable company and promotes a 6 month subscription, but prior to the renewal they don't alert you to determine if you want to renew. You are not given an option. Once they take your money, even if it is the very next day and you have closed your account and removed your profile from their site, they will not give you the $227 they took. They instead say you are welcomed to use the site 6 more months. They claim they sent me a renewal notice, but the proof they sent showed an incorrect email address. Hence I never received the notification.
In spite of me showing them they did not alert me of the pending renewal, they stilll will not give me my money back. Now I am not on the site, can not get access to the site and they are keeping my $227 like I have that kind of money to give away.
I am very angry and feel a company of this magnitude should not take money from people and refuse to give it back knowing that they are not using their services. I am furious and it just burns me up that they are basically getting away with taking my money. I know I am not the only person this happening too.
