- Report: #269116
Complaint Review: Elocal Listing - Temecula California
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Author Confirmed
Why?
Elocal Listing
43624 Business Park Drive Ste 106 Temecula, 92590 California, U.S.A.
Phone:
951-501-1914
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Elocal Listing, elocallisting.com Or Kristy Greenwood They call & tell you you have to be first to get Guarenteed Postioning - etc. so if you don't signup, your competitors will get the 1st position. Temecula California
They call and tell you they will guaranteed your listing position in Yahoo and submit you to all the other search engines. She promised results in 10 days. I checked in 10 days as there were no change in my listing position.
With a 30 day money back promise, you think you have nothing to lose. Only they don't return phone calls or email once they've charged your credit card. They don't follow up, they just clam up. Kristy Greenwood did answer the phone by accident when I called to get my money back. She said she would do some research and get back to me. 3 emails and 8 phone calls later, she never got back to me. phone goes directly to voice mail.
Charles
Salem, Massachusetts
U.S.A.
With a 30 day money back promise, you think you have nothing to lose. Only they don't return phone calls or email once they've charged your credit card. They don't follow up, they just clam up. Kristy Greenwood did answer the phone by accident when I called to get my money back. She said she would do some research and get back to me. 3 emails and 8 phone calls later, she never got back to me. phone goes directly to voice mail.
Charles
Salem, Massachusetts
U.S.A.
6 Updates & Rebuttals
Baz
Davenport,Florida,
U.S.A.
Dont speak to me, Speak to my answering machine
#2Consumer Comment
Sat, December 29, 2007
My experience has proved that elocals "customer service department" on 800-285-0484 is non existant, unless you want a machine to take a message. I left many messages and I am still waiting on a call back. No point emailing them either, because no one bothers to reply to those too? Just try and phone this number for yourself..
Tanya
Temecula,California,
U.S.A.
eLocal Listing
#3UPDATE Employee
Wed, October 31, 2007
I first would like to apologize for any negative dealings Charles may have had with our company, eLocal Listing, LLC. It is our goal to provide the highest quality service and customer support to our client base. We do provide a 30 day money back guarantee for our customers. We have been working diligently over the past couple of months to staff our customer support team to take care of our customers. We will help in anyway to assure that our customers are satisfied with their positioning. We have an excellent product and we do get our customers on the first page of the local listings about 95% of the time and top 3 of the local listings about 85% of the time. It takes about 10-14 days to get our customers on Yahoo. We firmly believe our products are of great value to small businesses. We guarantee our customers satisfaction. Charles can call our customer support team at 800-285-0484 and I can assure you that he will be taken care of. Sincerely, Tanya Ransdell Compliance Manager eLocal Listing, LLC
Tanya
Temecula,California,
U.S.A.
eLocal Listing
#4UPDATE Employee
Tue, October 30, 2007
I first would like to apologize for any negative dealings Charles may have had with our company, eLocal Listing, LLC. It is our goal to provide the highest quality service and customer support to our client base. We do provide a 30 day money back guarantee for our customers. We have been working diligently over the past couple of months to staff our customer support team to take care of our customers. We will help in anyway to assure that our customers are satisfied with their positioning. We have an excellent product and we do get our customers on the first page of the local listings about 95% of the time and top 3 of the local listings about 85% of the time. We firmly believe our products are of great value to small businesses. We guarantee our customers satisfaction. Charles can call our customer support team at 800-285-0484 and I can assure you that he will be taken care of. Sincerely, Tanya Ransdell Compliance Manager eLocal Listing, LLC
Tanya
Temecula,California,
U.S.A.
eLocal Listing
#5UPDATE Employee
Tue, October 30, 2007
I first would like to apologize for any negative dealings Charles may have had with our company, eLocal Listing, LLC. It is our goal to provide the highest quality service and customer support to our client base. We do provide a 30 day money back guarantee for our customers. We have been working diligently over the past couple of months to staff our customer support team to take care of our customers. We will help in anyway to assure that our customers are satisfied with their positioning. We have an excellent product and we do get our customers on the first page of the local listings about 95% of the time and top 3 of the local listings about 85% of the time. We firmly believe our products are of great value to small businesses. We guarantee our customers satisfaction. Charles can call our customer support team at 800-285-0484 and I can assure you that he will be taken care of. Sincerely, Tanya Ransdell Compliance Manager eLocal Listing, LLC
Tanya
Temecula,California,
U.S.A.
eLocal Listing
#6UPDATE Employee
Tue, October 30, 2007
I first would like to apologize for any negative dealings Charles may have had with our company, eLocal Listing, LLC. It is our goal to provide the highest quality service and customer support to our client base. We do provide a 30 day money back guarantee for our customers. We have been working diligently over the past couple of months to staff our customer support team to take care of our customers. We will help in anyway to assure that our customers are satisfied with their positioning. We have an excellent product and we do get our customers on the first page of the local listings about 95% of the time and top 3 of the local listings about 85% of the time. We firmly believe our products are of great value to small businesses. We guarantee our customers satisfaction. Charles can call our customer support team at 800-285-0484 and I can assure you that he will be taken care of. Sincerely, Tanya Ransdell Compliance Manager eLocal Listing, LLC
Tanya
Temecula,California,
U.S.A.
eLocal Listing
#7UPDATE Employee
Tue, October 30, 2007
I first would like to apologize for any negative dealings Charles may have had with our company, eLocal Listing, LLC. It is our goal to provide the highest quality service and customer support to our client base. We do provide a 30 day money back guarantee for our customers. We have been working diligently over the past couple of months to staff our customer support team to take care of our customers. We will help in anyway to assure that our customers are satisfied with their positioning. We have an excellent product and we do get our customers on the first page of the local listings about 95% of the time and top 3 of the local listings about 85% of the time. We firmly believe our products are of great value to small businesses. We guarantee our customers satisfaction. Charles can call our customer support team at 800-285-0484 and I can assure you that he will be taken care of. Sincerely, Tanya Ransdell Compliance Manager eLocal Listing, LLC
