- Report: #1357274
Complaint Review: Emporium - san diego California
-
Author Confirmed
Why?
Emporium
po box 503430 san diego, 92150-3430 California, USA
Phone:
18662833896
Web:
Emporium.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Emporium private loan servicing/ Pacific credit group BIG SCAM! san diego California
This company is not a company at all. its a scam. they take your
info and set you up with acct. i ordered some crappy desk from them
and 2 lamps. i made a pyment of 50.00 before recieving the items.
the items came there were crap. i paid for shipping them back.
they have never credited or adjusted my order. they just keep billing
and now charging late fees.they will not close my account.
they keep billing me. no manager or anyone to talk to.
they say they have customer servcie and billing dept
and return and exchange depts. they dont. its all the same department with the
same girl answering the phone.
6 Updates & Rebuttals
Emporium Retail
Los Angeles,California,
USA
Response from Emporium
#2REBUTTAL Owner of company
Wed, March 22, 2017
Hello,
We want to confirm that your issue has been resolved and that you've received your refund?
Thank you for your feedback.
Emporium
just like i thought
#3Author of original report
Fri, March 03, 2017
well i tried to give this company a chance to prove me wrong but they
just cant do it. all they had to do was refund me. they make promises and do not keep
them. this company has wasted so much of my time. i dont even wanna call it a company. its a scam
bottom line. i dont even care about the refund..go ahead and rip me off your not worth my time anymore.
but i will be sure to tell everyone about this company,its going to end up costing you alot more. i will go to the BBB.L
Thanks for checking
#4Author of original report
Fri, March 03, 2017
Yes thank you . Tabitha has reached out To me. She has assured me she is on top of this but no documentation on that as of yet. Still waiting for a refund and I am still receiving e mails saying I am past due.not sure why if my account is closed as I have been told. I am not sure why it takes so long to get My money refunded. But Tabitha at least has been diligent so far in her statements. Just nothing tangible as of yet
Emporium Retail
Los Angeles,California,
USA
Response from Emporium
#5REBUTTAL Owner of company
Fri, March 03, 2017
Hello,
We wanted to follow up and make sure that someone has reached out to you and has been working with you to resolve this matter?
Thank you,
Emporium
hard to believe
#6Author of original report
Tue, February 21, 2017
Well iam glad to finally hear from sombody new but,
i have heard it all before to no avail. all i ever get from you guys is another bill.
but lets give it a shot. no one has ever been able to give me an order #
only acct # so here is that # 90378. i really do not think this will help
i have called actually like 50 times.
Emporium Retail
Los Angeles,California,
USA
Response from Emporium
#7REBUTTAL Owner of company
Tue, February 21, 2017
Hello,
Emporium strives to make sure that our customers are completely satisfied, therefore we take consumer complaints very seriously.
We understand your concerns, and will do what we can to provide you and update on your account and get this matter resolved for you quickly.
For us to look into your order, please email us the following information to:
1. Full name
2. Phone number
3. Order number
4. Reference your Rip off Report Complaint # 1357274
Please make sure your email has all the above details so we can ensure we can look up your account and provide you a timely response.
We look forward to working with you to get your issue resolved.
Sincerely,
Emporium Team
