- Report: #1332169
Complaint Review: Emporium.com - Internet
Reported By:
Marvine W. -
San Diego, California, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Emporium.com
Internet, USA
Phone:
855.245.3510
Web:
Emporium.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Emporium.com Fraudulent Company s: 10920 Wilshire Blvd | Suite 150-9138 | Los Ange Internet
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I applied for a credit card and did not get one but Emporium Black Card. Application said instant approval etc. so I completed it, My daughter was going away to college and need things for her Dorm. She went online and ordered after a week and a half I called and they said they were waiting on my bank to approve the 50 dollars a month deduction. They had no problem taking out the 11bucks for a deposit. I called back today a week later and the lady said they cancelled my order because it was out of stock. I told her I never received an email she seemed shocked. I asked about my deposit she said it will be mailed in 10-12days. I told her I think there company is fradulaent and of course she appologized. My 19 told me she thinks it's a scam but I was so desperate to buy her dorm stuff I did not use my better judgement. Of course I did not look into the company until this happened. I hope people research this company before getting taken advantage of. The website looks so real it is fake.
1 Updates & Rebuttals
Emporium Retail
Los Angeles,California,
USA
Response from Emporium
#2REBUTTAL Owner of company
Tue, October 18, 2016
Hello Marvine W.,
Emporium strives to make sure that our customers are completely satisfied, therefore we take consumer complaints very seriously.
We are working to improve our customer service so that we can more effectively update our customers regarding their order status.
We understand your concerns, and can assure you that we are a real company. We will do what we can to provide you with information regarding your order.
For us to look into your order, please email us your full name, phone number, and order number to [email protected]
Sincerely,
Emporium Team
