They are FRAUDS! Ordered on December 1, 2016 not order showed as of 01-05-2017. Called 27 times, emailed 30 times ( could not get answer. Finally cancelled order on 01-05-2017 by email, was replied by calling a number . I called that number 2 times they disconnected me. A few minutes after the calls I recieved a text that I had a past balance of 54.70.
I will be prosecuting this company for fraudulant activity and screwing with my credit information. Now I have to change my Banking cards etc.
#2Author of original report
Mon, February 20, 2017
Emailed to this email address 15 times. So I have no idea where you are getting your Info
#3Author of original report
Mon, February 20, 2017
This has been an absolute nightmare for me!!!!!!!!!!!!
Emporium Retail
Los Angeles,#4REBUTTAL Owner of company
Sun, February 19, 2017
Hello,
We want to get this matter resolved for you. We've been unable to locate an email sent to our [email protected] address referencing the complaint # 1348139. Can you please email us your order number, email address, phone number and reference your complaint # 1348139 and we will contact you immediately and provide you an update.
Thank you,
Emporium Customer Care
#5Author of original report
Tue, January 17, 2017
Now you're sending me text that I owe $ 241.13... What the heck is wrong with your Company???
Emporium Retail
Los Angeles,#6REBUTTAL Owner of company
Sat, January 14, 2017
Hello,
We want to ensure this matter has been taken care of, can you please email us back at [email protected] with your full name, email address and refrence your Rip off Report Claim # #1348139.
Thank you,
Emporium
I emailed to that email address as well.
Emporium Retail
Los Angeles,#8REBUTTAL Owner of company
Thu, January 12, 2017
Hello,
Emporium strives to make sure that our customers are completely satisfied, therefore we take consumer complaints very seriously.
We are working to improve our customer service so that we can more quickly communicate with customers regarding their order status and cancellation request.
We understand your concerns, and will do what we can to provide you with information regarding your order cancellation and refund.
For us to look into your order, please email us your full name, phone number, and order number to [email protected]
Sincerely,
Emporium Team