- Report: #1394949
Complaint Review: Encore UCA - syosset New York
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Author Confirmed
Why?
Encore UCA
333, 338 Jericho Tpke, syosset, 11791 New York, USA
Phone:
8886336085
Web:
Www.mymemberinfo.com
Categories:
Business Rating:
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Encore UCA United Caring Aasociates, CHUBB, Agelity This health insurance supplement is a scam. I called six doctors listed on their site, and not only did they not accept this insurance, they didn't know what I was talking about. This is not ACA compatible, but they didn't tell me that until I paid and signed up. syosset New York
This supplemental insurance is a rip off. None of the 6 doctors I contacted listed as being in the plan on their website accepted this insurance. They actually didn't even know what a supplemental plan was. Not.one.doctor. Do not buy this. I wish I could get all my money back.
1 Updates & Rebuttals
Regina S
Syosset,New York,
USA
Please call us so we can help.
#2UPDATE Employee
Wed, September 13, 2017
Unified Caring Association (UCA) is dedicated to total client satisfaction and we deeply regret that you do not feel that you received the appropriate service. Feeling good about what you purchased is our highest priority and we apologize that this has not been achieved. We strive to exceed expectations with our customers. As a policy and in practice, The UCA is committed to addressing and resolving all issues.
For your understanding, association memberships are sold by independent licensed agents. Memberships contain various consumer savings benefits including both insurance and non-insurance benefits. Members are emailed a fulfillment email outlining the log on process to view their membership materials immediately upon joining the association. They are informed during the enrollment process that the insurance benefits included in the association membership are not Major Medical. In addition, the brochure and the membership packet states that the insurance benefits are not major medical. Association members also have a 30-day cancellation period during which members may call and cancel and receive a full refund.
Once again, we are disappointed that you were not content with the membership benefits that you purchased. Please contact customer service at (855) 556-5053, so that we can assist you in this matter and hopefully find the perfect solution.
Sincerely,
Regina Schreiner
Compliance and Customer Coordinator
