Arg
New York,#2UPDATE Employee
Fri, March 27, 2009
Dear Mr. & Mrs. Brooks: Active Response Group Inc. takes this opportunity to respond to your post on www.ripoffreport.com regarding your Verizon telephone bill and a charge from Enhanced Long Distance Service. Our company would like to clarify that we do not bill customers for any service we provide on our sites. Brandarama is a proprietary site of Active Response Group offering independent rewards to consumers. All fees and charges incurred are from third party survey and sponsor offers that you opt in for and complete on our brand sites after signing up for the service. You are not obligated to opt-in to receive any offers when you participate in the service. However, only when you choose to opt-in or complete a third party offer you would be contacted or charged by that sponsor based on the terms of the offer you completed. We believe that you may have been billed for the Enhanced Long Distance Service on your Verizon bill as a result of your opting in for the offer on our site. However, in order to further investigate and confirm your participation in our program we require your account details. Please feel free to contact us by phone at 1877-312-7263 or email [email protected]. We would be happy to assist you as best we can. Sincerely, Customer Service Team Active Response Group, Inc