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  • Report:  #1429262

Complaint Review: Ephamere Anti Wrinkle Skin Cream and Eye Serum - other other

Reported By:
Laurie - Mukilteo, Washington, United States
Submitted:
Updated:

Ephamere Anti Wrinkle Skin Cream and Eye Serum
other, other, United States
Phone:
888-340-2258
Web:
www.EphamereSkinCream.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I was supid enough to fall for their "free trial" advertisement. It didn't tell me it was going to go on an autoship program. After I had placed the order, I googled them and the Rip Off Report (and other sites) came up.

I called the vendor on 02/02, same date I ordered, and tried to cancel. They said as long as I called them within the 14 day "trial period" they would then stop the autoshipping. I agreed to this and  called them again on 02/14, well ahead of the deadline.

The sales rep was obnoxious and informed me he would cancel the autoship but I would have to pay $19.95 per product (they make you buy the Eye Serum too). I told him that was ridiculous and that I wanted it cancelled NOW. He continued to badger me so finally I asked for his manager.

He transferred me and I was able to cancel with no further charges. (They were going to charge like $200 for both products - per month). So far the product has done nothing for me and I hope I have learned my lesson this time!



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