Ron
Myrtle Creek,#2Consumer Suggestion
Mon, June 09, 2008
Give them a call via phone and tell the problem and ask for a refund. I was billed $59.95 to an unauthorized. I asked for a refund and they did not hesitate to say they would. Following day it was back in my bank. I was billed with unauthorized charges by a total of 5 companies. The others, THEGOLDSUPPORT, PBBILLPAY flatly refused refunds. PAY LVENT1 and FORNINPASS have never replied. THEGOLDSUPPORT, started it all and gave the debit info to the others. It was admitted, "they sometimes share information with their partners." They told me all I had to do to stop it was unclick the boxes on the visited site. None were clicked though admittedly I had visited the site. I did authorize a $1 charge and unsubscribed the following day to prevent monthly subscription. I was charged, and like you ad to cancel my debit card. An added not of caution. Some of these companies have a way of charging fees to your phone bill if you call tem to cancel. And it appears all but EPOCH will not reply to e-mails or requests on teir websites.
Joe
Austin,#3Consumer Comment
Sun, April 20, 2008
And I need to add that YOU NEVER,NEVER,NEVER give your personal and/ or FINANCIAL information on the INTERNET to ANYBODY! Only deal with your financial institution ( IF you use one) FACE TO FACE and make sure they do NOT put your account information or access on line. Do NOT let anybody do a direct deposit because if that information gets hacked or in the wrong hands, that deposit can become a withdrawal PDQ! I do not know who these people are or even if I would consider doing business with them but I can guarantee you that I will NOT even consider it as a result of your posting on the Rip-Off Report! I am sorry you had your problems with them and maybe you can go to the FBI and you State Attorney General's cybercrimes unit and see if they can't help you get your money back. These days, you never know where that information might turn up and you do not want to be an unwitting and unwilling accomplice to terrorists buying things using your name! GOOD LUCK!