Arthur
Wylie,#2Author of original report
Sat, October 23, 2010
After my episode with Epson I opted for a Canon AIO. It eventually quit printing in color so I thought I would just use it for a fax machine, copier, and scanner. I got an HP to do color printing, and it turned out to be a nightmare. In desperation I gave Epson another try once my Canon quit on me for good, in the hopes that they had gotten their act together in the interim.
I can honestly say that my Epson Artisan 810 AIO has performed more or less flawlessly and I am happy with it. It even prints on DVDs, has duplex printing and copying, and a bunch of other nice features. Just to be fair, from now on I intend to treat my printers to nothing but OEM inks, just to be safe. One good thing I can say about HP is how they take great pains in the manufacturer of their inks. They were featured on Modern Marvels or some such program, and the clean room they use for their ink making is state of the art. Makes me wonder about the generic inks I was using before....
If one shops around (newegg, e.g.) one can find quality inks that do not do too much damage to the budget. Anyway, I thought it only right to come back here to update the original post. There are still other posts about Epson on this site, and I cannot speak to their warranty service and have no idea how they rate in that department, but tech support has been decent, anyway....