barbara
saratoga springs,#2Author of original report
Tue, April 05, 2011
Erie Construction Company Corporate Manager Larry Kilby came out with a crew and fixed the issue. I wish to thank them for fixing it and also for providing a check to get my ceiling fixed. I did finally get some good customer service out of Erie. Barb
barbara
saratoga springs,#3Author of original report
Tue, March 08, 2011
I had Erie come out and do some of the work they promised, however, the soffits didn't get done because the guys said there was a fire wall that prevented the work being done that day. I gave the employee my phone number and he said he'd call. Well, Sat and Sunday came and went. I called Erie on Monday only to be told they told me the crew had tried to reach me and couldn't. I know this to be untrue since I had given them my phone number. The gentleman I am dealing with is Larry Kilby and I don't believe he is any better of a straight shooter than Jeff Dial the local contact!