- Report: #958019
Complaint Review: esurance - Internet Internet
Reported By:
DRWTN -
Nashville, Tennessee, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
esurance
Internet, Internet, United States of America
Phone:
Web:
www.esurance.com
Categories:
Business Rating:
(0)
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esurance BAIT and SWITCH SCAMMERS , Internet
Esurance is a bait and switch SCAM! I went online for a quote on September 24th for $79.5. After I got my quote, I called to pay on September 25th. Sure the agent looked at my quote, we made a few adjustments and settled on $81.80/month. I didn't want my plan to start until October 20th, which wasn't a problem, and I was told I got a discount for planning ahead. This morning, I get an email saying that my payment was declined and I had to contact Esurance and have a new plan set up. There is no way the transaction could have been legitimately declined, so I call. The agent quotes me $89.80 a month and I'm told it's because there was a statewide increase. Then I get the supervisor on the phone, she tells me the increase is because they are writing the plan today and I lost the "plan ahead" discount I previously had. I told her they had to have entered my debit card info wrong but since I had already cancelled my other insurance I take it. Again she tells me the card is declined. So, I call GEICO, reinstate my old plan and guess what...CARD ACCEPTED. ESURANCE IS A SCAM!!!!!!
