- Report: #1044532
Complaint Review: Esurance - Internet
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Author Not Confirmed
Why?
Esurance
Internet, United States of America
Phone:
Web:
Www.esurance.com
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Esurance Esurance Bait and Switch Tactics Internet
I obtained insurance coverage with Esurance giving all required information and agreeing with a price that I was quoted. To my dismay I received an email with a different amount. I called to verify if this amount was an error or for justification of the rate change. I was shocked to learn that the terms had been changed and also the amounts I was to pay.
I gave full disclosure including VIN number,social security number and my driving information. This difference between my quote and actual amount was about an additional $100 monthly. I never would have agreed to this amount. It seems once they had my credit card information they had me locked in.
My final point is I never filled out the e signature authorizing or accepting the terms. I doubt if what they have done is legal I guess I should have trusted my gut feeling and went else where but the numbers they quoted sounded reasonable to me.
My final point is I never filled out the e signature authorizing or accepting the terms. I doubt if what they have done is legal I guess I should have trusted my gut feeling and went else where but the numbers they quoted sounded reasonable to me.
1 Updates & Rebuttals
Dr. omnebus
lennox,South Dakota,
SRF Signing
#2UPDATE EX-employee responds
Sun, April 20, 2014
That is why your rate went up. In the state of florida you have to electronicly sign your State required forms. Failer to do so causes a higher premuim because of Insurance regulation set by the state of florida.
