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  • Report:  #193269

Complaint Review: Evolution Imports - Orlando Florida

Reported By:
- Lake Stevens, Washington,
Submitted:
Updated:

Evolution Imports
322 East Central Blvd, Orlando, 32808 Florida, U.S.A.
Phone:
866-514-9066
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
My son, while stationed in Okinawa, Japan as a US Navy Corpsman ordered a 1996 Nissan Skyline with turbo, black colored, through Evolution Imports in August 2005. He sent them $15,000 in September for such product and signed the contract for such.

In Nov 2005 he was contacted by Evolution Imports and told the wrong car arrived as it did not have a turbo. His request for a refund was denied. Another vehicle was ordered which was a 1995 Nissan Skyline, silver colored. A contract was never signed for this car.

My son was promised the car would arrive well in advance of his reassignment stateside in April 2006. It did not arrive. The company president was contacted 30 April and said it would arrive around 21 May 2006. On 19 May 2006 my son was told by the sales rep that the car had still not completely arrived. At the time of this writing there has been no car delivery. This tactic has been ongoing as in Nov 2005 he was given a delivery date of Jan 2006, then Mar 2006 then April 2006 etc.

This has created a hardship on an enlisted sailor as he had to pay for airfare to CA for his next duty station in lieu of driving his Skyline. In addition, he has had to pay for a rental car for transportation in CA. Any savings he had while in Japan is depleted.

Currently nobody at Evolution Imports will return his calls or contact him about his car whereabouts.

My son has now learned he will be deployed to Iraq shortly. Delivery of a car, if it ever occurs, becomes a problem now as he will be in Iraq.

It appears as if he has lost $15,000 to this company who will not make good on this deal. I am curious as to whether this type treatment is deliberate against our US Military?

I personally spoke with the president on 30 April who told me that a refund was offered several times to my son..........a fact which my son says never occurred. Furthermore, everything we have been told prior to Evolution Imports giving us the silent treatment has been false.

I would like a complete refund ASAP given to my son. This is now becoming a financial burden on me as I am helping out my son financially.

Bill

Lake Stevens, Washington
U.S.A.


2 Updates & Rebuttals

Bill

Lake Stevens,
Washington,
U.S.A.
Update

#2Author of original report

Tue, January 05, 2010

Here is an update to the story:

In March of 2007 the Skyline finally arrived in Lake Stevens.  A very special thanks to Frank Mendola for pushing the final paperwork through on this.

The car though did arrive heavily damaged.   It took about $3700 to repaint and do the body work.   The engine needed about $1500 in work as well.  The drivetrain was fine.   The tires were all threadbare and needed replacing.   The biggest kicker though was that the car was not the color or year originally ordered.

Note that $15000 was laid out initially.  Since EI went under, we had to pay extra storage fees, assembly fees and shipping fees to the assembler that supposedly were already covered in the initial fees. 

It was a fellow US Marine that also had a car from EI who spearheaded this initiative and got things moving and a great deal of gratitude goes his way.   Without this Marine's assistance the car would never have arrived.


Frank

oviedo,
Florida,
United States of America
MR chase your son has his car

#3UPDATE EX-employee responds

Fri, December 25, 2009

Mr chase you failed to update the post when your son got his car.wile the owner of Evolution imports left you out to dry,you didnt mention how an ex employee went out of his way on helping your son get his car .i was not obligated to,and you did not mention that i paid out of my own pocket the expences to get you sons car titled.i stoped working for EI for a reason,and the few months of me working there scared my reputation for years.when i went out of my way to help you,you couldnt take 2 min to mention that.

frank mendola

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