- Report: #1478162
Complaint Review: EVOLVE KETO DIET - TAMPA FLORIDA
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Author Not Confirmed
Why?
EVOLVE KETO DIET
TAMPA, FLORIDA, United States
Phone:
844-385-6907
Web:
N/A
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EVOLVE KETO DIET CHARGED MY CREDIT CARD WITHOUT MY KNOWLEDGE TAMPA FLORIDA
I TOOK AN ONLINE SURVEY AND IN RETURN I WAS AWARDED A GIFT, KETO DIET SUPPLEMENT, VALUED AT $89.95. ALL I HAD TO DO WAS PAY SHIPPING COSTS, $9.90, TO RECEIVE THE GIFT. I NEVER DID RECEIVE A PRODUCT AND BLEW IT OFF UNTIL I SAW A CHARGE OF $89.95 TAKEN FROM MY CARD 19 DAYS LATER.
I TRIED CALLING THE NUMBER THAT SHOWED ON MY CARD STATEMENT AND GOT THE SAME LADY EVERY TIME. AND EVERY TIME SHE REFUSED TO TRANSFER ME TO A SUPERVISOR. SHE HUNG THE PHONE UP ON ME SEVERAL TIMES. THIS WAS ABSOLUTELY THE WORST CUSTOMER SERVICE THAT I HAVE EVER EXPERIENCED.
I TRIED TO EXPLAIN MY SITUATION AND SHE TOLD ME THAT I ORDERED A CREAM NOT A DIET SUPPLEMENT. AND SHE SAID THAT I AGREED TO THE TERMS & AGREEMENT BUT COULD NOT PROVIDE ME WITH THIS AGREEMENT THAT I SUPPOSEDLY AGREED TO. THERE WAS NO EMAIL CONFIRMATION OF THE ORDER ON MY END AND SHE COULD NOT PROVIDE ME WITH ANY COPY OF THE ORDER ON HER END. OR THE SITE INFO THE ORDER WAS MADE FROM.
SO LONG STORY SHORT I AM GOING TO HAVE TO CANCEL MY CARD AND DISPUTE IT WITH MY CARD COMPANY. GOD ONLY KNOWS HOW LONG IT IS GOING TO TAKE FOR THEM TO HAVE TO PROVIDE PROOF OF THE ORDER AND FOR ME TO FINALLY GET MY MONEY BACK. I WAS DEFINITELY RIPPED OFF IS ALL I KNOW AND I WILL NEVER ORDER ANYTHING WITH MY CARD ONLINE AGAIN!
