- Report: #1281652
Complaint Review: EXPEDIA - Internet
Reported By:
Wiseconsumer -
NORTH YORK, Prince Edward Island, Canada
Submitted:
Updated:
-
Author Confirmed
Why?
EXPEDIA
Internet, USA
Phone:
8003194834
Web:
WWW.EXPEDIA.COM
Categories:
Business Rating:
(0)
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EXPEDIA EXPEDIA.COM EXPEDIA.CA TERRIBLE, BAD, BRUTAL, IGNORANT,DISGUSTING,AVOID, CUSTOMER SERVICE SUCKS CANADA Internet
Report Attachments
Expedia is the worst travel air line company on the planet. DO not get sucked in to buying tickets from them. Not is their priciing 40% more but when you call in to make a change instead of charging a nominal fee like 50-$150 they screw you for 50% of your flight price.
We called in numerous times on our roaming cell telling them we cannot sit and wait for 20 mintues to make a single change. Each time we called in they kept us waiting for over 25 minutes. We asked them to cance it and send an email but they could not do that, instead they put us on hold for 18 minutes and transferred the call to another person.
Our call was routed into Egypt to another goat answering device. After which are call was taken we were told an email would be sent for confimration of cancellation!?!?!?
All scripted jargen insincere dumb people that have NO empowerment to do anything except say "sorry sir for the inconvenience" while we rip you off for 50% of your fare thats the airline policy. We escalated our call talking to another camel jockey who could do nothing and asked him to escalate the call and have someone call us back or email us that had some empowerment to look after us. You can guess what Mo did...ZIPPO! Nada ...nothing.... best part?
"It will take 4- 8 week sir to refund 50% of your money" -this is what we were told. ARE YOU PISSED READING THIS YET? WE ARE...NEVER NEVER NEVER USE EXPEDIA. THE WORST AIRLINE TICKET COMPANY IN THE WORLD. THEY SHOULD WIN AN AWARD FOR BEING SUCH A-HOLES.
Expedia sends us a customer satisfaction survey about the call!!???! LOL!!!!! what a bunch of douch____s.
Expedia rivals windows tech support from India in 1989. ABSOUTELY BRUTAL, DISGUSTING SERVICE A TOTAL AND COMPLETE RIP OFF. This is a company that uses Middle east muslim country that support slavery. Thats what expedia is all about. PURE SH_T. We'd have to drop F-bombs to explain it with more detail but we know you can figure that out yourself. Pay more deal with someone reputable or pay less as Expedia over charges anyway. They scammed us once but NEVER again. The sad part is they do this millions of times a day. share this post.
