- Report: #753206
Complaint Review: Expedia.com - Internet
Reported By:
LTJones -
littleton, Colorado, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Expedia.com
Internet, United States of America
Phone:
Web:
www.expedia.com
Categories:
Business Rating:
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Expedia.com Exredia refused to cancel hotel reservation 5 min after booking Internet
I booked a hotel room thru Expedia.com and realised 5 min later I had made a mistake in my travel plans.I went back online 5 min later to cancel and was refused. I called customer service and was given the "outsourced to India" run-around. I was charged full price for a 5 min reservation. Thanks Expedia, guess you don't want my business anymore.
1 Updates & Rebuttals
Urfin
Canby,Oregon,
Exactly the same happened to me
#2Consumer Comment
Wed, May 08, 2013
Yes, exactly the same thing happened to me. I made a small mistake in the hotel reservation, called them right away, and after fighting for an hour with support from India realized that there will be no cancellation. Well, goodbye Expedia, I will never use you again! Will always recommend against you to any of my friends and in Social Media. Your policies are not smart and your management is incompitent.
