- Report: #1263048
Complaint Review: Eyetensive & skin logic - Internet
Reported By:
Teresa Wentworth -
SAN JOSE, California, USA
Submitted:
Updated:
-
Author Confirmed
Why?
Eyetensive & skin logic
Internet, USA
Phone:
888-589-8874
Web:
eyetensive.com
Categories:
Business Rating:
(0)
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Eyetensive & skin logic Doesn't work, sends next months product at full price prior to 15 day trial period over Internet
Signed up for the free 15 day trial offer for eyetensive on 9/30/15. (this 15 days started once the product was mailed out) When I went to enter my payment information, a screen popped up and aked if I wanted a free sample of Skin Logic. I clicked "no", but it sent it to me anyway. I only found this out when I received a confirming email stating I would be charged $5.95 for the trial size of Skin Logic. (Should have seen the red flag) So that was a total of $11.98 charged on my card.
Received both products in the same envelope on 10/6/15. This only gave me 7 days to try the product. Tried the products, and they did not work at all. Went to cancel using the number they sent me on 10/14/15, and was informed they had sent out my automatic order that day. Where's my 15 days?? Back to cancelling.....number was a recording that instructed you to hit 1 if you wished to cancel. So that's what i did. Had to call the number for Skin Logic also...identical recording. I received confirming emails from both validating my cancellations.
As of today, 10/22/15, I have not received the auto-order that was supposidly sent out on 10/14/15. My charge card was charged with 2X $89.95 on 10/2015. This Morning I disputed the 2 charges for non-delivery.
Do not buy these products!
