I was charged for mercahndise that I did not order. They offered the skin cream on their web site for free plus $5.95 for shiping and handling. No mention was made of futute shipments. When I recived my bill from Discover I was chaged $5.95 please $86.95 for product they say was shipped n Jan. 8. I did not order it and have not received it as off January 22. I am 85 years old and would never have ordered this expensive cosmetic.