- Report: #1196612
Complaint Review: FactoryOutletStore.com - New York New York
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Author Not Confirmed
Why?
FactoryOutletStore.com
1407 Broadway Rm 700 New York, 10018 New York, USA
Phone:
866-612-1641
Web:
www.FactoryOutletStore.com
Categories:
Business Rating:
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FactoryOutletStore.com Rip-Off New York New York
No Money ! (extra non-refundable ~$30 wasted)
No Time ! (~3 months of waiting and arguing wasted)
No Spirits ! (~over 7 hours of aggressive correspondence and horrible company employees’ ethics wasted)
No product received after all and no apologies ! ! !
No to http://www.factoryoutletstore.com/ on U.S. market !
In fact, what is advertised on the website of http://www.factoryoutletstore.com/ is not what you are going to get shipped and the company aggressively declines exchanges and/or money returns! Finally in 3 month of fighting for some justice, money only partially returned, but no apologies for hanging up phones, extremely long waits and no notification by email or follow ups with a phone call were arranged after any adjustments. This down to earth UNPROFESSIONAL and RUDE!
http://www.factoryoutletstore.com/ has very unethical and aggressive customer service. Once you pay your money, you can forget about their employees including management staff being polite and professional with you.
No! They won’t work to expedite your order which was almost 3 month overdue!
No! They won’t be sorry that you end up paying all shipping and restocking fees for misleading pictures of their product posted on their website!
No! They won’t even feel bad for their employees’ short temper and aggressive ethics to their clients!
This kind of companies must be banned by U.S. government to practice on U.S. market!
Most of their company’s crew that came across to me don’t even communicate the language a normal person would comprehend, and yet their warehouse is located in NY!
Shame! This is a 3rd world barbarian company that pretends to be something else.
Do not trust them!
Don’t be fooled with their website, comments and the products that are listed in there!
It is nothing like trustable online market that most of us are used to!
List of http://www.factoryoutletstore.com/ employees that came across while fighting my way through their online and phone systems: Asher, Ed, Ruben, Tracy (manager).
Please write your inquiries if interested. Your Order Information: # FOS4354129E
I am about to file a small claim against this company for the service provided with no complete money refund for the product I paid for and waited for almost 3 month.
