joe
tampa,#2Consumer Comment
Tue, January 14, 2003
I am experiencing the same problem as you. They call them "property preservation fees." First, I would contact customer service and request a copy of all "corporate advance fees" a.k.a payment history (this will include all mysterious fees that have accumulated on your account). I would recommend this to ALL Fairbanks customers. Then read over your mortgage contract (mine was formerly Equicredit) whether it is Fairbanks or another mortgage company. ie: my contract clearly states that I am supposed to be notified in writing (which I was not) of any type of inspection "drive-by", as Fairbanks refers to it! Therefore, I am disputing all of these fees by sending a dispute letter (which is what they required me to do). As a warning, if you have late fees, request a payment history before giving them any money towards the late fees because they will most likely apply them toward "corp advance fees" first and you will not know where your extra payment went. I'm hip to their act now and I don't like it one bit!! Good Luck!