- Report: #40512
Complaint Review: FAIRBANKS CAPITAL CORP - SALT LAKE CITY Utah
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Author Not Confirmed
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FAIRBANKS CAPITAL CORP
FAIRBANKSCAPITAL.COM SALT LAKE CITY, Utah, U.S.A.
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FAIRBANKS CAPITAL CORP ripoff Salt Lake City Utah
DECEPTIVE BUSINESS PRACTICES, RUN AROUNDS AND LIES .....
WE ARE DUE A REFUND OF FORCED INSURANCE PREMIUMS THAT WERE PLACED ON OUR ACCOUNT EVEN THOUGH WE HAVE PROVIDED PROOF OF CONTINUOUS INSURANCE.
WE WERE CHARGED AN ESCROW/IMPOUND WHEN WE PAID THE LOAN OFF IN 11/02. AT THAT TIME, WE WERE TOLD WE WOULD BE RECEIVING THAT MONEY BACK IN 30-40 BUSINESS DAYS FROM THE DATE OF CLOSING.
AFTER REPEATED PHONE CALLS TO THE CORPORATE OFFCIE / CUSTOMER SERVICE AND INSURANCE DEPTS, WE HAVE BEEN TOLD SEVERAL DIFFERENTS AMOUNTS AND STORIES ABOUT HOW MUCH AND WHEN THE REFUND WOULD BE SENT OUT.
NOW THE STORY IS $47.29 REFUND DUE. WHAT HAPPENED TO THE $268.57 WE WERE ALSO PROMISED? NOW, THAT IS NOT REFUNDABLE.
THE EMPLOYESS OF THE CUSTOMER SERVICE DEPARTMENT AND THEIR SUPERVISORS HAVE TOLD US SO MANY DIFFERENT LIES, I CAN'T KEEP THEM STRAIGHT.
ALSO A GOOD SIGN OF QUESTIONABLE BUSINESS PRACTICES IS WHEN THE SO-CALLED SUPERVISOR WILL NOT GIVE A CUSTOMER THEIR LAST NAME OR THE NAME OF THE IMMEDIATE SUPERVISOR, NOR THEIR PHONE NUMBER.
MAKES A PERSON GO "HMMMMM". THIS BUSINESS IS VERY DECEITFUL AND WILL TELL THEIR CUSTOMERS ANYTHING JUST TO GET THEM OFF THE PHONE.
I AM AT A LOSS AT THIS POINT TO KNOW WHO TO TURN TO NOW REGARDING OUR REFUND. CAN ANYONE HELP?
SHIRLEY
LOUISVILLE, Kentucky
U.S.A.
WE ARE DUE A REFUND OF FORCED INSURANCE PREMIUMS THAT WERE PLACED ON OUR ACCOUNT EVEN THOUGH WE HAVE PROVIDED PROOF OF CONTINUOUS INSURANCE.
WE WERE CHARGED AN ESCROW/IMPOUND WHEN WE PAID THE LOAN OFF IN 11/02. AT THAT TIME, WE WERE TOLD WE WOULD BE RECEIVING THAT MONEY BACK IN 30-40 BUSINESS DAYS FROM THE DATE OF CLOSING.
AFTER REPEATED PHONE CALLS TO THE CORPORATE OFFCIE / CUSTOMER SERVICE AND INSURANCE DEPTS, WE HAVE BEEN TOLD SEVERAL DIFFERENTS AMOUNTS AND STORIES ABOUT HOW MUCH AND WHEN THE REFUND WOULD BE SENT OUT.
NOW THE STORY IS $47.29 REFUND DUE. WHAT HAPPENED TO THE $268.57 WE WERE ALSO PROMISED? NOW, THAT IS NOT REFUNDABLE.
THE EMPLOYESS OF THE CUSTOMER SERVICE DEPARTMENT AND THEIR SUPERVISORS HAVE TOLD US SO MANY DIFFERENT LIES, I CAN'T KEEP THEM STRAIGHT.
ALSO A GOOD SIGN OF QUESTIONABLE BUSINESS PRACTICES IS WHEN THE SO-CALLED SUPERVISOR WILL NOT GIVE A CUSTOMER THEIR LAST NAME OR THE NAME OF THE IMMEDIATE SUPERVISOR, NOR THEIR PHONE NUMBER.
MAKES A PERSON GO "HMMMMM". THIS BUSINESS IS VERY DECEITFUL AND WILL TELL THEIR CUSTOMERS ANYTHING JUST TO GET THEM OFF THE PHONE.
I AM AT A LOSS AT THIS POINT TO KNOW WHO TO TURN TO NOW REGARDING OUR REFUND. CAN ANYONE HELP?
SHIRLEY
LOUISVILLE, Kentucky
U.S.A.
