- Report: #313168
Complaint Review: Fairbanks Capitol Aka Select Portfolio - Salt Lake City Utah
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Author Confirmed
Why?
Fairbanks Capitol Aka Select Portfolio
selectservicing.com Salt Lake City, 84115 Utah, U.S.A.
Phone:
800-635-9698
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Fairbanks Capitol aka Select Portfolio Servicing- Always Late Salt Lake City Utah
My mortgage got sold to these people and they never ever post my payment on time. I make the payment by phone $15 charge any paperwork you want there is a charge. Even when I make the payment by phone I am supposedly still late. That gives them $15 for phone charge and another $60.50 per month for late payment fee even though I made the payment on time. All you get is a run around. They have ruined my credit-forgot to pay my taxes-which made me get a lein on my property. I was not happy. All I keep hearing is I'll look into it or nothing we can do that is our policy.Nobody ever gets back to me. They are not willing to work with you and I have no idea what their policies are because I did not sign my mortgage with them and they never notified me what the policies were when they took it over. They also never notified me they changed their name. Now because they have ruined my credit I cannot refinance because it shows my payments were late. If you can avoid this company at all costs!!!!
Bren
waldoboro, Maine
U.S.A.
Bren
waldoboro, Maine
U.S.A.
2 Updates & Rebuttals
John
Louisville,Kentucky,
U.S.A.
RE:
#2Consumer Comment
Tue, March 25, 2008
The person above gave excellent advise....be sure to follow it....Sending your payment via Registered Mail with Return Receipt is the only way to fight back...It will cost you an additional $3 to mail but it's worth it....You'll receive a green notice from the letter carrier with a signature confirming receipt and the exact date of receipt. It's impossible for them to assess late fees when you have such documentation. The late posting of payments isn't random disorganization...It's deliberate....They WANT to damage your credit so that you won't have any other options for refinancing.
Katslair
Flat Rock,North Carolina,
U.S.A.
How to stop "Late Payments"
#3Consumer Suggestion
Tue, March 25, 2008
My husband and I were both victims for over 5 years of Fairbanks Capital now Select Portfolio Services. They tried to foreclose on our home twice in 18 months. We know their predatory lending practices well and had to implement this procedure to repair our credit report. For almost 2 years, we sent our payments by certified mail. You will receive a signed conformation that states when your payment arrived at SPS. With a legal binding document of the USPS, SPS has no choice but to record payment as to date received as per our attorney. After the two years that we did this, we were able to seek alternative financing and are finally rid of SPS. Good luck in your endeavors and get out from underneath them as soon as you can. They are in the business to steal your home, not finance it!
