Vinny
Calumet City,#2Consumer Comment
Tue, May 02, 2006
I've read many posts over the years on hair loss web forums from dissatisfied former Farrell clients.
It's about time someone posted their experience here.
As for me I was a brief client a few years ago. In short, I also paid way too much for these "ultra custom" systems. When I informed Mr. Farrell that I was not happy with what I received, again the blame was shifted back towards me, and I was invited to "share in the costs" of redesigning new systems. Similar experiences can be found on the aforementioned web forums, except one...Hairsite
Which brings me to the 2nd part of my story here.
After being duped into purchasing a Farrell system partially by the much hyped "Voted Number 1 In The World For X Years" banner at Hairsite.com, I started noticing that any negative comments about Farrell hair systems and his stunning lack of customer service were promptly deleted from the then "public" forums at that site.
Through posting some inquiries of my own (which were also promptly deleted) it became obvious what was going on there. Site owner David Tse is nothing more than a shill for Farrell Hair, helping to perpetrate the erroneous "Voted Number 1" concept to lend false credibility to the vastly overpriced hair systems. All under the guise of alleged honest and open discussion about hair loss, and hair replacement systems. Since that time the forums have become "private", and posting is subject to rules, registration, etc.
Unfortunately for Mr. Tse I still have print copies of some of the aforementioned deleted posts, so he is in no position to now deny knowledge of their existence.
Thus, here is the Farrell experience for you, deception, false credibility, transient salon staff, and customer service that puts the onus on the customer. Oh, and the most important thing... an inferior product for a ridiculously inflated price. "Let the buyer beware", indeed.