- Report: #1490837
Complaint Review: Father & Son Movers - Billerica Massachusetts
Reported By:
James Kostoulakos -
Lowell, Massachusetts , United States
Submitted:
Updated:
-
Author Confirmed
Why?
Father & Son Movers
40 Dunham Rd Billerica, 01821 Massachusetts, United States
Phone:
978-215-1701
Web:
Father & Son Moving & Storage company
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Business Rating:
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Father & Son Movers They lost or misplaced a box of my merchandise at an estimated cost of $100. and after numerous phone calls, refused o reimburse me for my loss. Billerica Massachusetts
This moving company lost a box of my merchandise and, after numerous phone calls, refused to reimburse me for my loss.
1 Updates & Rebuttals
Jim
Anaheim,California,
United States
You Need to File a Claim
#2Consumer Comment
Sat, January 25, 2020
A moving company will NOT reimburse you for the loss of a box. You will need to consult your contract, but generally your contract calls for a valuation at $0.60 per pound. So, if your box weighed 25 pounds, you would be reimbursed $15 for the lost box. In order to collect that, you will need to file a claim with the mover - you will need to contact the mover to request the claim form. It does not matter what the value of the items in the box are/were. It only matters how much the box weighs.
Is the mover insured? Yes. However, they are not insured for each individual move. Further, they are prevented under the law from selling insurance to you, which is why there is valuation. I know it stinks, but unfortunately, that is your only recourse. Best of luck to you....
