- Report: #640713
Complaint Review: FileServe LTD - Internet
Reported By:
William -
Mayaguez, Nationwide, Puerto Rico
Submitted:
Updated:
-
Author Not Confirmed
Why?
FileServe LTD
Internet, United States of America
Phone:
Web:
www.fileserve.com
Categories:
Business Rating:
(0)
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FileServe LTD Click on the $4.99 one day option using paypal, get also charged $9.99 for a monthly active supscription through PAYPAL, Internet
On FileServe LTD, when using paypal, if you click on the $4.99, one day use of their service, you get to log in to PayPal and approve of this payment..If you don't check your e-mails for a few days, you'll get a surprise charge of $9.99 monthly subscription (with PayPal's blessings) without ever being logged in to PayPal to approve or disapprove of this..
Did what I had to with PayPal to get my money back, and my claim was denied..So I figure, since I must have a full month paid for with FileServe, let's see what services can I use there..Guess what, I don't have a Premium account, even after they took my money..And somehow the PayPal investigation missed this point.
Ten dollars at the time makes for a good bundle on the long run...Beware
2 Updates & Rebuttals
Ko
Assen,Other,
Netherlands
Always check your paypal account
#2Consumer Comment
Sat, September 18, 2010
As far as i know, you pay with paypal you get a email with all the details, if you don't check these emails or even bother to log in your paypal account, then you should only blame yourself. i took a month premium and after the email canceled the recurring charges. and i'm realy happy with the fileserve service.
Ko
Assen,Other,
Netherlands
Always check your paypal account
#3Consumer Comment
Sat, September 18, 2010
As far as i know, you pay with paypal you get a email with all the details, if you don't check these emails or even bother to log in your paypal account, then you should only blame yourself. i took a month premium and after the email canceled the recurring charges. and i'm realy happy with it.
