I purchas 2 items 1item was a 32 inch flatscreen tv bulit in dvd player. and the 2nd item was a playstation 3 system. The frist item was return which was the playstation 3 because it worked when it wants to. And the flat screen tv was also return back to fingerhut. I had spoke to them on the phone to exchange both items . even though i payed insurance on both iteem they refuse to exchage the item. Fingerhut said that they can return the same items back to me and send them to the manterfracture .and i said i didnt order them from there. I said i order them from your company. Even though i return both item back to them. Fingerhut still want me to pay $ 277. And some change. Even though I dont have the products.