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metuchen,#2Author of original report
Thu, July 17, 2008
After failing to contact the Better Business Bureau to respond to my complaint, Michael contacted me only after viewing this report. At that point, he was not cooperative in any way. He threatened that I was in breach of the NDA section of our contract and asked me to contact him immediately to "work this out." I sent an e-mail to inform him that he was the one in breach of contract and to re-enforce that the only way to "work it out" was to refund my money. After two weeks I sent him a message to explain that ignoring my request would only force me to update this report as much as possible. He again contacted me to threaten that his general counsel is going to sew me for "slander"(probably meant libel) and that he would do everything he could to stop it if I contacted him to "work it out." I consulted my attorney and he wrote Michael a letter to further the situation on my behalf. Michael responded directly to me again threatening to sew me for breach of contract and haven't heard from him since. I tried to work this situation out everyway possible without pursuing legal action, but Michael was as uncooperative as he possibly could be. At this point there is no other route to take. Michael Truitt was untruthful, manipulative and uncooperative through this entire experience.
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metuchen,#3Author of original report
Sat, May 24, 2008
The Better Business Bureau sent three letters to Michael Truitt at Fingerprint Studios/Web Works and did not receive a response. I received a letter in the mail from the BBB stating that as of May 12, they are closing my complaint against Fingerprint Studios because the company has not made an attempt to contact them or respond. The complaint will be filed as unresponsive in their database.
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metuchen,#4Author of original report
Tue, May 06, 2008
The Better Business Bureau has sent three letters to Fingerprint Studios with my filed complaint. Michael Truitt has not responded to the Better Business bureau and neither has any representative from Fingerprint Studios, Fingerprint Web Works, Fingerprint Productions or any related entity.
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metuchen,#5Author of original report
Tue, April 29, 2008
Michael is completely unresponsive.
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metuchen,#6Author of original report
Tue, April 29, 2008
Michael is completely unresponsive.
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metuchen,#7Author of original report
Tue, April 29, 2008
Michael is completely unresponsive.