Jo
Dallas,#2Author of original report
Wed, March 12, 2003
Well, it has only been a few days since I first filed my report regarding this company. I still have not received my package & based on information from other victims, I have enough to decide that I don't want it & I'm not going to wait for them to screw me even more. I have already filed an unauthorized ACH transaction with my bank, however they told me to continue to try & get my money back. I decided I would use that as my ammo when I finally got through to someone @ First Approval. I have already left several messages & have not heard back from them. I actually got through today! I spoke w/ a woman by the name of Kristen Taylor. She was absolutely no help. I told her I wanted a refund. I explained my story...she told me I miscalculated the last day they had to deliver. Supposedly, that is today. She basically tried to make me feel stupid. I wanted to speak to a supervisor. According to her, they do not accept incoming calls. I said this would be a transfer from you to them, not incoming directly to them. She said she did not have anywhere to transfer me to. Obviously the Supervisors are only there to confirm taking your money...not to help you get it back. Well, I was livid & flipped my top. Ofcourse when you are angry & someone representing a fraudulent company is giving you the run around, you might let a few obscnities escape. I am guilty. She told me if I did it again, she would hang up. I did not have a right to scream & yell at her, & if I would shut up or be polite she would be able to answer my questions. I told her that she was right, I did not have the right to scream & yell at her personally, but that since she is a representative for a fraudulent company that has ripped me off & pissed me off, & obviously she is the only ear, that I had that right. What ever happened to freedom of speech? I purposely let out another obscenity & she hung up on me. I immediately called back. Guess who answers the phone? Kristen Taylor. Now, this seems strange to me. I have never come across a legit company & gotten ahold of the same operator twice. Maybe this explains why you stay on hold forever. Well, I told her that since I obviously was not going to get anywhere with her, to go ahead & send me to voice mail to leave a message for a supervisor to call me back. I explained to her that I had already filed the ACH & I thought it would be simpler just to deal with me rather than a big corporation. That info did not phase her a bit. She said she could not transfer me once again & that she would leave a message for me. We'll just have to see where it goes from here. I do not expect to hear from them. The whole point of this update though, is don't let them tell you whatever they want to. Don't take any of that as an answer. You do not have to wait for the package that may never arrive or arrives after 60 days to review it & call them for a refund when you see it is nothing you paid for. Go to your bank immediately when you become wary. They seem to be the only help that I am going to get.