- Report: #1377677
Complaint Review: First Choice Electricity Oncor - Irving Texas
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First Choice Electricity Oncor
225 E John Carpenter Fwy Ste 1500 Irving, 75062 Texas, USA
Phone:
866-469-2464,888-875-6279
Web:
firstchoicepower.com, oncor.com
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First Choice Electricity, Oncor False accusations of tampering with the meter box Irving Texas
On February 20, 2017 I called First Choice Electricity (the electric company I had service with) to schedule the disconnection of the electricity at the apartment I resided in from February 3, 2016 to February 28, 2017. The disconnect date was scheduled for Monday, February 27, 2017. The last time I was in the apartment was Sunday, February 26, 2017 as I was cleaning up the apartment. On February 28, 2017, I received a letter in the mail from Oncor electricity Company (dated 02-27-2017-which was my disconnect date) that stated the electrical box had been tampered with and was replaced upside down. Oncor subsequently charged me approximately 470 dollars for tampering with the box. I have disputed this charge and have complained to First Choice Electricity, Oncor and the Public Utility Commission Dept. All of which have told me that since the electricity was in my name, I am responsible for the charge. I have not paid the fine because I did not tamper with the box, and of course they have sent the bill to collections. I also find it strange that the employee who swore to this false statement of tampering is blacked out on the affidavit. My electric bill was never over 40 dollars the whole year I rented the apartment (with the exception of July). I was told that they will not dispute who did the tampering, just that I am responsible for the charge. I have been in law enforcement for over 26 years and would never cheat, steal or lie and above all do something that could cost me my career and I find it very offensive that this company is trying to force me to pay for something that I did not do! I plan to take this as far as I have to so that this practice of trying to force citizens to pay for false charges will stop! In America, the accused have a right to know who is making the charge. When I go to court, I have to identify myself - why is this person’s name blacked out on their sworn affidavit? Sincerely, Carol Carter Steward
