- Report: #72903
Complaint Review: First National Bank Of Marin - Nationwide
-
Author Not Confirmed
Why?
First National Bank Of Marin
www.FNBMarin.com Nationwide, U.S.A.
Phone:
800-756 9428 x3312
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
First National Bank Of Marin this company ripped me off 250.00 already and i can't even use my credit card when i paid 4x the min. payment. California Nationwide
I sent in my $99 start up fee for first national bank of marin platinum visa secured credit card. the first bill never came to my home and i was starting to worry that it was a scam for a quick hundred bucks.
During the time the 2nd bill was due i got a call from a woman named tara (800-756-9428 x3312.) i expressed to her my concern because i never got my first bill and this company was on my "to do list" for a call. I was told there must have been some kind of mistake and since it was the first bill she would wave all fees and interest. i had not pre payed the $200.00 secured fee so she said my minimum payment was $30.00. she said the only way she could wave the fees was to receive a payment that day. so we did an electronic check for a payment of $150.00. that is 5x my minimum. Tara informed me that my whole credit of 260.00 would be available immediately when the check cleared in her system.
I called the # on the back of the card. when i talked to Tara the WRONG bill was $285.00 and change. i payed the 150.00 and the computer says i STILL owe $151.61. This is now OVER the amount of the first wrong bill and i can't reach anyone. i can't even use my card. i tried all weekend and even received a letter in the mail that they got my payment. THE CARD KEEPSCOMING UP DECLINED. i CANNOT afford to lose $250.00. actually who can? anyway i'm hoping you can help. oh and once you put a purchase on the card it cannot be cancelled or refunded. that's why it worked in the beginning and then didn't. HELP
Melinda
kendall pk., New Jersey
U.S.A.
During the time the 2nd bill was due i got a call from a woman named tara (800-756-9428 x3312.) i expressed to her my concern because i never got my first bill and this company was on my "to do list" for a call. I was told there must have been some kind of mistake and since it was the first bill she would wave all fees and interest. i had not pre payed the $200.00 secured fee so she said my minimum payment was $30.00. she said the only way she could wave the fees was to receive a payment that day. so we did an electronic check for a payment of $150.00. that is 5x my minimum. Tara informed me that my whole credit of 260.00 would be available immediately when the check cleared in her system.
I called the # on the back of the card. when i talked to Tara the WRONG bill was $285.00 and change. i payed the 150.00 and the computer says i STILL owe $151.61. This is now OVER the amount of the first wrong bill and i can't reach anyone. i can't even use my card. i tried all weekend and even received a letter in the mail that they got my payment. THE CARD KEEPSCOMING UP DECLINED. i CANNOT afford to lose $250.00. actually who can? anyway i'm hoping you can help. oh and once you put a purchase on the card it cannot be cancelled or refunded. that's why it worked in the beginning and then didn't. HELP
Melinda
kendall pk., New Jersey
U.S.A.
