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  • Report:  #143725

Complaint Review: First National Health Care Benefits - Charlotte North Carolina

Reported By:
- arcadia, California,
Submitted:
Updated:

First National Health Care Benefits
15720 Delaney Dr. Ste 3000 Charlotte, 28277 North Carolina, U.S.A.
Phone:
800-410-1682
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I was contacted by phone by First National Health Care Benefits, and was told about goverment grants that ensured up to $12,500 into my checking account if I paid a no obligation fee of $29.95. I agreed and went through an automated process which at no time did I authorize a $299.95 charge. The agreement was that I would review the benefits package in the comfort of my own home and make a decision.

I never recieved the package and when I called the customer service line I was greeted with a rude individual who said there was no refund and if the package didnt arrive yet it was my fault. I explained to him that during the initial contact I never authorized a $299.95 transaction and that transaction was was illegal. I was hung up on and have gotten a " all our reps are busy at the moment" message every time I try to call back.

Gabriel

arcadia, California
U.S.A.


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