- Report: #1459139
Complaint Review: Floor & Decor - The Colony Texas
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Author Not Confirmed
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Floor & Decor
5651 Texas 121 The Colony, 75056 Texas, United States
Phone:
4692007050
Web:
flooranddecor.com
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Floor & Decor Floor & Decor Sold a defective product The Colony Texas
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I purchased over 1500 sq ft. of Bamboo flooring from Floor & Decor. Followed the acculamation instructions, used the proper moisture barrier glue and noticed cupping within 30-days of installation. About two to three months latter the hardwood began to buckle. Notified Floor & Decor and they sent out an inspector that pretty much has said the same thing that other people have written on this site. After further research and investigation, I have found out that most other flooring stores here in North Texas refuse to carry and install Bamboo flooring. Floor & Decor should be held responsible for continuing to sell this defective product; that is very risky without warning to the customer.
