Rebekah
Altamonte Springs,#2UPDATE Employee
Fri, May 08, 2009
I commented years ago concerning this but it did not post. What she fails to say is that she is the one that failed to write her name on the Card Order Form correctly, plus she failed to call in to the company to choose her pin number, therefore one was not assigned. She also failed to state the check she deposited in her account was not verifyable and out of state, therefore holds were placed on the funds. She started writing checks on funds that were not available. She also failed to state that more than half of her fees were refunded even though it was her error for using funds not available. Statements were sent for every overdraft, as for online banking that was not available but we had an automated 24/7 phone system to check balances, transfer funds etc. As for the dollar fee, this was disclosed in her membership packet that she signed off on, if funds were automatically transferred there would be a dollar fee up to 6 transactions per month.