- Report: #1452936
Complaint Review: Frank Anthony Swimwear - Internet
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Author Confirmed
Why?
Frank Anthony Swimwear
Internet, Canada
Web:
https://frankanthonyshorts.com/
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Frank Anthony Swimwear Frank Anthony Shorts frankanthonyshorts.com Size ordered is way smaller than what it says, they refuse to exchange for different size, refuse to refund Internet
I wear size 34 shorts, so I ordered size 34 swim suit and when it arrived it was like a size 30. I contacted Frank Anthony via there website contact form (the only way you can contact them) and explained the problem. Got a response back from "Bianca M" asking if I was okay with buying another pair in a different size for 60% off so I didn't have to return the other wrong size pair. I respond that was okay and what is the procedure to do this.
No response from them. I repeatedly try emailing them with no response until finally a "Franco Shaw" responded telling me they would happily exchange the suit if the order was within 15 days of the order date. Of course by this time it was not within the 15 days. Never heard back from them again. These people are crooks, do not buy from them. Their sizing is way off and you will never get it exchanged or returned.
