- Report: #299930
Complaint Review: Frigidaire Electrolux - Nationwide
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Author Confirmed
Why?
Frigidaire Electrolux
electrolux.com Nationwide, U.S.A.
Phone:
706-860-4110
Web:
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Frigidaire Electrolux Frigidaire Refrigerater should not be a disposable item. Only 14 months and dead already. Spokane Washington
My Frigidaire refrigerator needs a new $400 compressor. It is 14 months old. The warranty for the sealed system is 12 months.
Refrigeraters should NOT be a disposable item.
The company, Electrolux, is non-responsive. I have e-mailed twice with no response and called three seperate times. They told me they would get back to me in 48 to 72 hours. That was over a week ago.
This is a faulty product. I should not have to replace an appliance every year.
After some simple checking on the web, I find I am only one of many ripped off customers with Frigidaire appliances whose compressors have failed. I
just want my new fridge fixed. I don't expect they'll replace the
hundreds of dollars of food spoiled, (it went out while I was out of town for 5 days over Christmas), or the $65 paid to the repairman. I just want what's right and fair. I want it fixed or get this hunk of junk out of my kitchen!
Wish I would have kept the ugly 1970's harvest gold one I had. At least it worked!
Kristi
Spokane, Washington
U.S.A.
Refrigeraters should NOT be a disposable item.
The company, Electrolux, is non-responsive. I have e-mailed twice with no response and called three seperate times. They told me they would get back to me in 48 to 72 hours. That was over a week ago.
This is a faulty product. I should not have to replace an appliance every year.
After some simple checking on the web, I find I am only one of many ripped off customers with Frigidaire appliances whose compressors have failed. I
just want my new fridge fixed. I don't expect they'll replace the
hundreds of dollars of food spoiled, (it went out while I was out of town for 5 days over Christmas), or the $65 paid to the repairman. I just want what's right and fair. I want it fixed or get this hunk of junk out of my kitchen!
Wish I would have kept the ugly 1970's harvest gold one I had. At least it worked!
Kristi
Spokane, Washington
U.S.A.
1 Updates & Rebuttals
Chris Polk
Augusta,Georgia,
U.S.A.
Discuss Issue
#2UPDATE Employee
Mon, July 14, 2008
I am contacting you on behalf of Electrolux Major Appliances in relation to your posting on Ripoffreport.com. I would like to apologize for the difficulty you have had with your appliance. I would appreciate the opportunity to discuss this issue with you, so that I can personally look in to this matter in order to do so, please send me your contact information and the best time to contact you. I would also need your model and serial number and a file number, if available, so that I can research this matter. Again, I regret the disappointment with your appliance and look forward to resolving this issue with you. Sincerely Chris Polk Escalation Specialist Electrolux Major Appliances [email protected]
