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  • Report:  #443237

Complaint Review: FWM LABORATORIES - FORT LAUDERDALE Florida

Reported By:
- Buena, New Jersey,
Submitted:
Updated:

FWM LABORATORIES
2495 STIRLING RD #20 FORT LAUDERDALE, 33312 Florida, U.S.A.
Phone:
954-699-0814
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
When I ordered the trial bottle, I searched and searched for the small print and found none. All I found was "risk free trial offer". I assumed I would not be charged in the future, so I never called customer service.

Today there was a charge of $87.13 in my checking account. I called the number that was attached to the charge (866-604-9260). A man with a very heavy accent answered. He basically said there is nothing I can do, even though I do not have the bottle(s) in my possession that cost $87.13.

He told me that I hadn't canceled in time (14 days). I told him off screaming at the top of my lungs. He naturally didn't care.

I called my bank and I doubt they will be able to help me. It is just such a helpless feeling. I wish there was some way to get that money back. I feel robbed.

Debbie Z

Buena, New Jersey

U.S.A.


1 Updates & Rebuttals

Justine Aguilar

Seattle,
Washington,
U.S.A.
Check all the possible links

#2Consumer Suggestion

Tue, April 14, 2009

There is always a link for the terms and conditions included when purchasing products online. Maybe you didn't see that part. You might as well try this other helpline of FWM, 866-949-0138.Transactions done on this line are quick and easy. Tried it myself. Operators were very friendly.

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