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  • Report:  #456570

Complaint Review: FWM LABORATORIES - FT. LAUDERDALE Florida

Reported By:
- grass valley, California,
Submitted:
Updated:

FWM LABORATORIES
2495 STIRLING RD #20 FT. LAUDERDALE, 33312 Florida, U.S.A.
Phone:
954-699-0814
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
DO NOT ORDER FROM THIS COMPANY!! I RESPONDED TO A "SEEN ON 60 MINUTES" AD ON MY COMPUTER. I ORDERED THIS ON 5/20 & TOLD TO EXPECT IT ON 24TH. IT IS NOW 29TH, AND I HAVE NOTHING. ALL THESE DAYS COUNT FOR THE TRIAL (WHICH THEY DO NOT TELL YOU IN ADVANCE). WHEN I CALLED THEIR TOLL-FREE NUMBER TO CANCEL PRODUCT, I WAS ON HOLD FOR OVER 12 MINUTES THEN A PRE-RECORDED VOICE CAME ON THE LINE SAYING "THANK YOU FOR CALLING. GOODBYE!" AFTER BEING DISCONNECTED, I DIALED THEIR LOCAL 954-699-0814 NUMBER. IT IS DISCONNECTED!! THEY PROVIDE NO E-MAIL. WEB SITE SAYS YOU MUST HAVE AN RMA NUMBER TO RETURN PRODUCT & NOT BE BILLED; HOWEVER, NO ONE ANSWERS THEIR PHONE!! I AM GOING TO PUT A STOP-PAYMENT ON THE NEXT ORDER SINCE I DO NOT TRUST THEM TO NOT BILL MY CREDIT CARD EVEN AFTER CANCELLING ALL FUTURE ORDERS. WHY DID I NOT CHECK HERE FIRST BEFORE PLACING THIS ORDER!! I WILL NOT BE SO STUPID NEXT TIME. I AM NOT THE ONLY PERSON THEY HAVE DONE THIS TO!

Skyflyer69

grass valley, California

U.S.A.


2 Updates & Rebuttals

Ladonna Hansen

Cary,
North Carolina,
U.S.A.
I got the no. to call

#2Consumer Suggestion

Tue, June 02, 2009

I also had the same experience. Before I knew it, the trial period was over andI paid the full amount. I searched the Internet for the no. to call. I got 866-949-013. I was not disconnected and my problems were well taken care of by the operator.


Skyflyer69

grass valley,
California,
U.S.A.
FWM Laboratories Florida SCAM COMPANY!!

#3Author of original report

Fri, May 29, 2009

After seeing all the unauthorized charges happening to people, I decided to call my bank and cancel my debit card and get a new one. This was FREE (no stop payment charges), Quick, and easily done over the phone. I suggest to all who ordered from this company to do the same so they do not get your money! You don't have access to your card while your are waiting on the new one, but at least you get to keep your money.

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