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  • Report:  #1085930

Complaint Review: G FORCE PERFORMANCE CHIPS - IRVINE California

Reported By:
TOM - WARREN, Texas,
Submitted:
Updated:

G FORCE PERFORMANCE CHIPS
17595 Harvard Ste. C-194 IRVINE, 92614 California, USA
Phone:
877-599-2447
Web:
http://www.gfchips.com/
Categories:
Tell us has your experience with this business or person been good? What's this?

I have bought a chip from these people for a Chev. pu and a Dodge ram 1500. None of the chips worked as promised. The last one I bought was for my Dodge truck. I tried one, worked for a month then made my engine light come/stay on. Before I got it pulled, it caused an accel. over run. Called, sent it back for a new one or refund. Got one back that was clearly used.

Installed it. No improvement on hwy. mpg and city mpg went from 13.5 down to 10.1. Pulled it off, sent it back demanding my money back. Got another used chip with used directions. Chunked it in the garbage.

these are the worst thieves on the internet.



1 Updates & Rebuttals

GForceChips

Irvine,
California,
Lifetime Warranty and 14 Day Money Back Guarantee

#2REBUTTAL Owner of company

Sat, September 28, 2013

All items, and replacement items, are brand new and are hand-assembled here in the USA. They are all tested prior to shipping, and are guaranteed to work. As per the terms clearly found on the website, we offer a lifetime warranty, and a 14 day money-back guarantee.

As a courtesy, if you email or call us, we can make an exception and refund you in full for your part that you are having problems with despite being about 1 1/2 years past our 14 day trial period.

We also want to point out, when we received your second return, it was in OPERATING CONDITION and was NOT defective.

Thanks for your time, and sorry for your frustrations.

GForce Customer Support

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