Gateway Laptops are not quality products.Two letters have been submitted and no reply from Gateway in Irvine, California. They simple don't care that their Lapotop model NV59C is a bad product. They hope people like me will just go away quietly and say nothing. Wrong, not this kid. I will continue to educate and inform and touch every individual I can, that Gateway Laptops are not worth the hard earned money that you will be throwing away.
If you want to buy a better Laptop than a Gateway, I would suggest buying a Sony Laptop. A good friend has one and never has any issue at all with his Sony Laptop computer.
I wish I'd purchased a Sony Laptop and I would be a very happy man.
Please Do Not waste your money on a Gateway Laptop, they are bad news.