- Report: #885042
Complaint Review: GC Services - Houston Texas
Reported By:
Tony -
Spotswood, New Jersey, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
GC Services
Houston, 77081 Texas, United States of America
Phone:
732-649-1263
Web:
Categories:
Business Rating:
(0)
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GC Services Harrassed, lied, yelled at me. Houston, Texas
I received a call from GC Services on my work number. A very rude woman asked me to verify my ss number and my date of birth. I would not do so and asked what this was in reference to. She wold not answer me but kept asking me to verify my ss number and dob. again I wold not. Every time I wold ask her what her call was in reference to she would not say, but would tell me if I wanted to know I had to first verify my ss number. As I again would not, she told me we were in a catch 22.
I tried to explain to her that I have never heard of them, or have received any written or phone correspondence from them. She told me that was not true and that they have contacted me several times. Not true as I would remember talking to such a rude and obnoxious person. I told her to send me what ever informatin she was refering to in the mail and I would read it over. She refused.
At this point she placed her sipervisor on the phone who began to immediately yell at me, call me a liar, tell me I was refusing to verify my information. I tried to explain to him that I was not lying, and I was neither confirming or denying the informataio they were seeknig. He continued to yell rudely at me and told me he would take care of me in another way. Before I had a chance to say anythig else he abruptly hung up the phone.
I found their tone to be demeaning and will not be threatened by anyone.
I tried to explain to her that I have never heard of them, or have received any written or phone correspondence from them. She told me that was not true and that they have contacted me several times. Not true as I would remember talking to such a rude and obnoxious person. I told her to send me what ever informatin she was refering to in the mail and I would read it over. She refused.
At this point she placed her sipervisor on the phone who began to immediately yell at me, call me a liar, tell me I was refusing to verify my information. I tried to explain to him that I was not lying, and I was neither confirming or denying the informataio they were seeknig. He continued to yell rudely at me and told me he would take care of me in another way. Before I had a chance to say anythig else he abruptly hung up the phone.
I found their tone to be demeaning and will not be threatened by anyone.
3 Updates & Rebuttals
THEDEBTCOLLECTOR
EDMOND,Oklahoma,
its against the law
#2UPDATE Employee
Sat, July 27, 2013
we ask you to verify the last four of the ssn and your address because we have to BY LAW make sure we are talking to the right party. its against the fdcpa to give out personal information to a third party. we are doing it for your protection. keep in mind we already have your personal information on file.
Tony
Spotswood,New Jersey,
United States of America
Yelled at lied to.
#3Author of original report
Sun, May 20, 2012
When answering a phone at work we identify ourslef by name, the woman repeated it to me. When I asked who was calling she said she was from GC Services.
Righteous1
gg,Pennsylvania,
USA
Clarity please?
#4Consumer Comment
Sat, May 19, 2012
How were you able to access that the phone staff member was genuinely with this referenced Company? Does your business have call redial for all incoming calls? Did they call you by name? Did you advise them that you are at work and your company policy does not allow these types of calls?
You were absolutely correct in not divulging any verification over the phone. Since folks can lie about their names and who they work for I consider your action to decline information to be appropriate. Next time politely instruct them that you are hanging up and not accepting any more phone calls from this business. They can send you a written request for any verification of information.
